top of page

Privacy Policy

Please take a few minutes to read the following policy so that you understand how we treat your information. As we continuously improve and expand our services, this policy might change, so please check it periodically.

This Privacy Policy applies to the Gramercy Bagels online and mobile web sites ( (collectively, the "Web Sites") and the Gramercy Bagels platforms owned and operated by Gramercy Bagels and our direct and indirect parents, subsidiaries and affiliates ("Gramercy Bagels", "we," "our," "us"). This Privacy Policy describes how we collects, uses, and shares information provided through the Web Site and information received from other sources. It also describes your rights and choices regarding our use and sharing of your information, including how you can access and update such information.

Your use of the Web Site constitutes your agreement to our Terms of Use and acceptance of this Privacy Policy and your consent to the practices it describes.


Information you provide may modify these Terms of Use from time to time upon written notice or posting to the Site. It is your responsibility to review these Terms of Use periodically. You agree that if you use the Site, Social Media, and/or the Content after such notice or posting of changes in the Terms of Use, you will be bound by all such changes and these Terms of Use.

  • Contact Data. We collect your first and last name, postal address, email address, and telephone number.

  • Account Credentials. We collect passwords and other information for authentication and account access.

  • Payment Data. We collect data necessary to process your payment if you make a purchase, including your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

  • Order Information. We collect information about your orders and food choices.

  • Profile Data. We collect your interests, favorites, and preferences.

  • Content. We collect the content of messages you send to us, such as feedback and product reviews you may write, or questions and information you provide to customer support.

  • Applicant Data. We collect data as necessary to consider you for a job opening if you submit an application to us, including your employment and education history, transcript, writing samples, and references.

We collect information you provide at various points of the Web Site, such as the following:

  • Account Registration - To register an account with you will be required to fill out a registration form on the Web Site. This form requires you to provide your contact data and account credentials. You may also provide payment data and profile data to help speed up and facilitate your future orders.

  • Online Orders - You can place an online order for carryout or delivery through your registered account or as a guest. If you place a carryout order, you will need to provide your first name and last name, email address, telephone number, and order information. If you pay online, you will also need to provide your payment data. If you place an order for delivery, you will also need to provide your postal address in addition to the information above.

  • Other Transactions - We may offer you other opportunities to transact with us through the Web Site. If you conduct transactions through the Web Site we will collect information you provide directly about the transactions you engage in while on the Web Site. This information may include payment and billing information as well as the nature, quantity and price of the goods or services you exchange, and the individuals or entities with whom you communicate or transact business.


Gramercy Bagels collects and uses information for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the last 12 months, include the following:

  • operating and managing our Web Site, such as providing you with products, services, and Promotions, opening, maintaining, administering and servicing users' accounts or memberships;

  • performing services requested by you, such as responding to your comments and requests, processing, servicing or enforcing transactions and sending related communications;

  • maintaining the security and integrity of our systems, and preventing and addressing fraud, unlawful access, and breach of our policies and terms;

  • sending you technical notices, updates, security alerts, information about our policy changes and administrative messages;

  • analyzing trends and usage, such as the efficiency of deliveries and store operations;

  • helping to establish and verify the identity of users;

  • improving our Web Sites, Applications, stores, advertisements, products, Promotions and services;

  • sending you promotional newsletters, offers, advertisements and marketing communications and other information about Gramercy Bagels and its affiliates;

  • sending and serving you advertising; and

  • fulfilling any other business or commercial purposes at your direction or with your consent.

Notwithstanding the above, we may use information that does not identify you (including aggregate information or information that has been de-identified) without obligation to you except as prohibited by applicable law.


Our Web Site may include social media features. These social media features may use tracking technologies to collect information about you, such as your IP address, which page you are visiting on the Web Site, and may set a cookie to enable the social media feature to function properly. If you use social media features, information you post or provide access to may be publicly displayed on our Web Site or by the social network you use which is a separate entity. Similarly, if you post information on a social network that references our Web Site (e.g., by using a hashtag associated with Gramercy Bagels in status update), your post may be used on or in connection with our Web Site. Also, both Gramercy Bagels and the social network may have access to certain information about you and your use of our Web Site and the social media features. Social media features are operated by a social network, which is a separate entity and governed by the social network’s privacy policy. We are not responsible for, and make no representations regarding the policies or business practices of any separate entities and encourage you to familiarize yourself with and consult their privacy policies and terms of use.


Gramercy Bagels engages other entities for analytics services. These entities may use cookies and other tracking technologies to analyze your usage of our Web Site.

In addition, we engage other entities to serve advertisements on the Web Site and/or on other services. These entities may use cookies and other tracking technologies to collect and share information with us about your visits to this and other services in order to provide advertisements about goods and services likely to be of greater interest to you, measure and research the effectiveness of our advertisements, track page usage and paths followed during visits through our Web Site, help us serve relevant internet banner advertisements on our Web Site and on other services, and track use of our internet banner advertisements and other links from our business partners' services to our Web Site. We may use the information collected on its Web Site for online behavioral advertising purposes including retargeting and to customize ads to you when you visit other services.


Gramercy Bagels maintains reasonable physical, electronic, and procedural safeguards to help guard your information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected, and we cannot guarantee the security of your information collected through our Web Site.


Gramercy Bagels reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, we will post a notice prior to the change becoming effective on its homepage and a link to the new policy.


If you have questions or comments about this Privacy Policy, the information practices of Gramercy Bagels, or your dealings with our Web Site, or if you have a disability and would like to receive information on how to access this Privacy Policy in an alternative format please contact us:


Through our Contact Us page

By email:


This policy was last updated December 28, 2021.

bottom of page